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FAQ

Why are EVENSWISS® products different? What makes them so special?

All EVENSWISS® products contain the unique and exclusive active ingredient Dermatopoietin®. Dermatopoietin® stimulates the skin to revive its structure and function by triggering the release of several endogenous factors which activate the skin’s inherent renewal programme and stimulate the synthesis collagen and elastin. You can find out more about Dermatopoietin® and its mechanism of action here.

What is Dermatopoietin® and how does it work?

Dermatopoietin® is the unique and exclusive active ingredient only available in EVENSWISS® skin and hair care products. It is the full equivalent of human interleukin-1 alpha, the epidermal cytokine that controls the homeostasis of skin. It affects deep skin structures without penetrating skin by triggering a cascade of reactions which propagates from the surface of skin to its depth. When applied onto skin Dermatopoietin® helps activate the skin's natural renewal process by stimulating the production of collagen and elastin as well as other factors needed for healthy skin.

More information can be found here.

Which skin types do benefit from EVENSWISS® skin care products?

The regenerative mechanisms of skin are the same in all skin types. EVENSWISS®products can thus be used by everybody. Should you have extremely dry skin you can use a moisturizing cream after an EVENSWISS® Serum or Cream.

Are EVENSWISS® products suitable for sensitive skin?

Yes. The developers of the EVENSWISS® products avoided to the best of their knowledge ingredients known to be irritating or allergenic.

Do EVENSWISS® products contain UV filters to protect from photo aging?

EVENSWISS® products are optimized for anti-aging efficacy and should be applied twice daily in the morning and the evening. In our opinion UV filters should only be applied when skin is exposed to the sun, i.e. not at night and not in-doors, especially in bad weather. Therefore, use a sun cream in addition to EVENSWISS® whenever exposing your skin to the sun.

Does the fragrance in the EVENSWISS® products contain allergens?

A: You can find the Health and Safety Certificate here and the IFRA Conformity certificate for the fragrance in our products here.

The 2 certificates will show that the concentration of the fragrance in our products is in compliance with the Standards of the INTERNATIONAL FRAGRANCE ASSOCIATION IFRA.

What causes lines and wrinkles?

Skin aging and thus the appearance of lines and wrinkles are partly genetic ('chronological aging') and partly triggered by UV light ('photo aging'). Both mechanisms result in a loss of functional collagen and elastin in the dermis. This deficit seems to be correlated with a reduced capacity of keratinocytes in the epidermis to produce interleukin-1 alpha. EVENSWISS® with Dermatopoietin® compensates for this deficit and helps thus to replenish skin with collagen and elastin. Collagen and elastin are the ' foundation' of skin, which is most important to youthful and smooth appearance.

How can I keep my skin healthy and youthful?

A healthy and balanced lifestyle (healthy food, enough water, physical exercise, abstinence from smoking) is crucial. In addition, regular skin care with adequate quality products is also essential.

Are EVENSWISS® products tested on animals?

No. EVENSWISS® products have been developed and tested in full compliance with the EU Cosmetics Regulation on phasing out animal testing of cosmetics and their ingredients.

Where can I buy EVENSWISS® Products?

We are currently in the process of establishing a network with professional skincare partners for the distribution of our products worldwide (dermatologists, plastic surgeons, beauty clinics, pharmacies, cosmetic salons and other skincare professionals). You can find the list of our partners here.

If there is no distribution partner in your country (yet), you can purchase EVENSWISS® also in our Online Shop.

How is the Retail Line to be used?

Please find the mode of usage for the EVENSWISS® Retail Line here.

Rejuvenating Serum and Youth serum.

What’s the difference between Rejuvenating serum and Youth serum? We read the explanation on the website but it is not clear to us. It seems that Rejuvenating Serum is more for producing collagen and Youth Serum is for radiance on the face. Does it mean that Rejuvenating Serum is for much older people and Youth serum is for younger people?

Yes,

Rejuvenating Serum is for much older people and Youth serum is for younger people. The age is however just a rough indicator for the best suited product. There are young people needing a richer formulation and vice versa.

Both products activate collagen renewal to the same extent.

Youth serum helps to prevent first signs of aging. Youth Serum is however the lighter formulation which makes it in general more suitable for younger skin.

Rejuvenating Serum makes the skin firmer by activating collagen production, which gets weaker with age. It helps reduce the appearance of wrinkles and tightens the skin. The Rejuvenation Serum is a slightly heavier (more oily) formulation and therefore better adapted to middle aged skin.

Can people use Rejuvenating Serum and Youth Serum together?

Yes,

As mentioned on the answer above products differentiated two target groups. But if you wish you can use both products. There is no side effect if you use both products.

In winter time, we use serums with oils to keep the skin soft and moist. Is this acceptable for EVENSWISS® serums?

Yes.

EVENSWISS® products should be used firstly on clean skin, than other products like oil, moisturizing products can be applied.

Hair Protecting System Shampoo

Does it prevent hair loss or boost growing new hair?

The main product for fighting hair shedding is the Hair Protection Serum. Hair Protecting System Shampoo supports reduction of hair shedding. It prolongs the lifecycle of the hair follicle. It is recommended to use it in combination with EVENSWISS® Hair Protecting System Serum. But based on consumer feedback we are convinced that the Shampoo is also effective in less severe cases.

Hair conditioner

You don’t have hair conditioner with EVENSWISS®. Then, can we use other hair conditioners after using Hair protecting system shampoo?

Yes.

Hair protection system serum

When is the right time to apply hair protection system serum? Do we apply on wet hair before our hairs get dried or after the hair become dried?

Recommended to apply on dry scalp during 5 consecutive evenings (before going to sleep), massage it gently into the skin and in the morning wash hair with Hair Protecting System Shampoo. Make a pause during 10 evenings and repeat the procedure.

Refining Body complex

Does this lotion works as moisturizer, too? Or do we need to apply body moisturizer after applying refining body complex?

Yes, it can works also as moisturizer. If you have very dry skin combine it with any moisturizer of your choice.

Rejuvenating décolleté cream

Does this cream works as moisturizer, too? Or do we need to apply other moisturizer after applying this cream? It doesn’t mention that this cream hydrates skin.

Yes, it can works also as moisturizer. If you have very dry skin combine it with any moisturizer of your choice.  

Rejuvenating eye complex

This is a serum and you don’t have eye cream. Can we use other eye cream after applying Rejuvenating eye complex?

You can combine it with any other product if you like. But use always the EVENSWISS® product first and THEN the other product. Reason: The active ingredients of EVENSWISS® must make contact with the first layer of living cells of your skin to initiate the skin renewal signaling cascade. This is best achieved if EVENSWISS® is applied on untreated skin.

Rich regenerating cream

Does this cream works as moisturizer, too? Or do we need to apply other moisturizer after applying this cream? It doesn’t mention that this cream hydrates skin.

Yes, it can works also as moisturizer. If you have very dry skin combine it with any moisturizer of your choice.

Eventone serum

Can people use EVENTONE serum together with Rejuvenating serum and youth serum? Also, is it possible to use 3 serums together or is NOT advisable to use too many products at the same time?

A-Youth serum is for younger people

B-Eventone Serum targets darks spots (age or sun related), brightens skin tone and improves radiance

C-Rejuvenating serum reduces the appearance of wrinkles and tightens the skin.

Depends on needs, A, B and C can be combined

For your information, usually, people can use or mix 8-9 products of Estee Lauder products every morning and night.

Regenerating Plasma

Can this product also be used at home as a normal serum?

Yes The Regenerating Plasma is one of the richest formulation with a whole cocktail of active ingredients boosting skin recovery. It is an all-rounder and was developed for use in the cabin after a stressful treatment of skin (acid peeling, laser abrasion, micro-needling, etc).

Which EVENSWISS® product is most suitable against acne?

The EVENSWISS® Regenerating Plasma, you can find more information about the EVENSWISS® Regenerating Plasma here.

Which are the benefits and usage of the EVENSWISS® Facial Cleansing Milk and Tonic?

Please find the detailed information about the EVENSWISS® Facial Cleansing Milk and Tonic here.

Mixing EVENSWISS® products with other cosmetic brands

If we use other cosmetic products from other brands, does it help or hinder the efficacy of EVENSWISS® products?

After application of any EVENSWISS® product on clean skin other brands can be used. It does not hinder the efficacy of EVENSWISS® if you use the EVENSWISS® product first, massage it well into skin and then apply the other product on top of it.

What is the mechanism of action of the EVENSWISS® Boosters?

Please find the mode of action of the EVENSWISS® Boosters here.

Which are the benefits of each Booster?

Please find the benefits of each Booster here.

How are the EVENSWISS® boosters to be used?

Please find the mode of usage for the EVENSWISS® Booster Line here.

Some Boosters are oily composition, which builds a film on the skin after application. Does this film prevent the action of Dermatopoietin®?

The composition of oily Boosters and Plasma will result in an oil and water mixture. Our skin’s acid mantle contains sebum, ceramides, triglycerides, essential fatty acids and water which gives a hydrolipidic film that covers the surface of the skin. Nevertheless this film let the active ingredients penetrate.

Similar to our skin’s acid mantle, the composition of oily Boosters and Plasma will create also a hydrolipidic barrier over the skin which speeds up the skin’s own healing process and repair but at the same time will let the active ingredients penetrate. Moreover the natural oils in both formulation, act as a carrier for other active ingredients to penetrate into lower levels of the epidermis.

The ingredient Caprylic in the Plasma formulation helps enhance the delivery of vitamins, pigments and other active ingredients contained in a solution so that they become evenly spread out and fully absorbed by the epidermis.

Booster No2

Right after the application of the Booster No2 I discovered an irritation feeling on my skin. What could cause this reaction and why?

Booster No2 contains lactic acid.

Lactic acid is an alpha hydroxy acid (AHA). AHAs are acids derived from foods, and, as it turns out a type of acid that's safe to apply to our skin. Citric acid, for example, from citrus fruits (lemons, oranges, etc.) is an alpha hydroxy acid. Applying AHAs in cream or lotion form is also helpful in treating dry skin. AHAs encourage the skin to slough off its old, dead skin cells revealing the glow of healthy skin cells hidden underneath. A cream that contains, for instance, lactic acid and an emollient or humectant is a two-step knockout: the lactic acid first thoroughly exfoliates the skin, allowing more moisture through to the new skin below.

The irritation feeling might come from the exfoliating effect. The PH value of Booster No2 is 5.13 which means the acidity is in line with the PH value of the skin of about 5.5

Booster No5

Right after the application of the Booster No5 I discovered an irritation feeling on my skin. What could cause this reaction and why?

Booster No5 contains Menadione (Vitamin K3)

According to the Dr. Masuda and colleagues from Shiseido Research Center, dark circles under your eyes form because of poor blood flow. The researchers found that in the area of dark circles, blood flowed at a slower rate compared to the area in the cheeks. They also found more melanin production in subjects with dark under-eye circles. In the issue Dr. Tsuyoshi Mitsuishi, the lead investigator, reported improvement of dark under-eye circles in participants who used topical application that contained vitamin K.

People apply vitamin K to the skin to remove spider veins, bruises, scars, stretch marks, and burns. It is also used topically to treat rosacea, a skin condition that causes redness and pimples on the face. After surgery, vitamin K is used to speed up skin healing and reduce bruising and swelling.

The irritation feeling might come from the Vitamin K’s effect of reinforcing the blood flow under the eyes and force the coagulated blood to flow away.

For all the ingredients used in our Boosters we have safety assessments from the producers. One cannot avoid that one raw material will provoke an allergic or irritating reaction on some of the users.

However in order to avoid as much as possible these kinds of reactions it is very important to use the boosters together with the bases or another cream in the ratio recommended in our instructions. Even in case of hypersensitivity as is seem to be the case we recommend to combine the booster in ratio 1 to 20 with our bases or other creams instead of 1 to 10.